Privacy Policy

Privacy Policy

This site is owned and operated by Casafina (“Casafina “, “we” or “us”). Registered number 03909772 (UK). If you want to ask us anything about these terms & conditions or have any comments or complaints on or about our website, pleaseĀ click here to email us. Written correspondence should be sent to our London contact centre at Casafina, Regal House, 70 London Road, Twickenham, TW1 3QS.

Customer Service Contact Information
Casafina, Regal House, 70 London Road, Twickenham, TW1 3QS.
Telephone number: 0844 600 1977

Password/Account Security
You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Casafina shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Privacy Statement
We always try to protect your personal privacy and this privacy statement is here to help you understand what we may do with any information you tell us about. If you do give us your personal details, you are accepting these terms. If you do not agree with this privacy policy, do not give us your details. This privacy policy is part of our Terms and Conditions. If you want to shop at Casafina.com, you will need to register on our site. Registration involves you giving us the following personal information: (i) Your name and email.

How will we use your details?
Our offers: Once you have registered with us, we would like to send you product updates, our latest information and special offers. You can unsubscribe from Casafina emails at any time by changing the email preferences in your account or clicking the unsubscribe link found in each email communication. We may also use your information to manage your purchases such as sending a confirmatory email, and your card payments for goods you buy from us and also to deliver the goods to you, or we might give your details to our carrier if they deliver on our behalf.

About Cookies and the way we use them
In common with other websites, we do also use “cookies”. A cookie is a small file that a Website puts on your hard drive so that it can remember something about you at a later time. Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order and retain the contents in your shopping basket. You can control the use of cookies on your computer and can turn them on or off at any time. Please refer to your internet browser. In order that we can monitor and improve the site we may gather certain information about you when you use it including details of your domain name and IP address, operating system, browser, version and the Website that you visited prior to this site. Please note: We do not use cookies to store any of your personal or financial information on your computer. You can control the use of cookies on your computer by either enabling or disenabling them yourself. You can get more information about cookies at www.allaboutcookies.org.